This individual acts as a bridge between the e-commerce marketplace and the seller fraternity. He/she is responsible for profiling, interacting, and acquiring new sellers in the market and thereafter, onboarding them to the e-commerce marketplace. In addition, he/she is also responsible for managing the already on boarded/existing sellers through query resolution and/or any other issues they may face.

The individual is responsible for aiding in creation of an attractive digital catalogue and other digital pages with respect to the look and feel of the product and product description. Thus, the accuracy of the information and the correctness of placing products as per buyers directive will be his/her job.

This individual in the job role receives & stores goods in retail operations, processes customer orders and delivers the products to the customers at their premises in Retail operations and e-commerce working environment. She/ he engages with the customer for various transactions like accepting and processing payments, customer queries, and product returns.