Qualification Pack / National Occupational Standards

Retail Store Ops Assistant

Individuals in this position receive, move, store and deliver products whilst working cordially within the team and retail organisation.

QP Code RAS/Q0101

NSQF Level 1

Version 2

Notional Hours 200

Qualification Pack (QP) English Qualification Pack (QP) Hindi QP Code & Model Curriculum

Retail Cashier

Individuals in this position service and process all payments made in for sales done within the retail environment whilst working cordially within the team and retail organisation.

QP Code RAS/Q0102

NSQF Level 2

Version 3

Notional Hours 270

Qualification Pack (QP) English Qualification Pack (QP) Hindi QP Code & Model Curriculum

Retail Trainee Associate

Individuals in this position display merchandise and interact with customers to understand their needs to service them with sales of relevant product offerings whilst working cordially within the team and retail organisation.

QP Code RAS/Q0103

NSQF Level 3

Version 3

Notional Hours 330

Qualification Pack (QP) English Qualification Pack (QP) Hindi QP Code & Model Curriculum

Retail Sales Associate

Individuals in this position interact with customers by giving specialized service and product demonstrations to maximize business in a retail environment whilst striving for continuous improvements in levels of services rendered.

QP Code RAS/Q0104

NSQF Level 3

Version 3

Notional Hours 360

Qualification Pack (QP) English Qualification Pack (QP) Hindi QP Code & Model Curriculum

Retail Team Leader

Individuals in this position play a key role in planning and organizing merchandise with a sharp focus on product offtake and sales whilst leading a team.

QP Code RAS/Q0105

NSQF Level 4

Version 2

Notional Hours 350

Qualification Pack (QP) English Qualification Pack (QP) Hindi QP Code & Model Curriculum

Visual Merchandiser

Individual in this position is responsible for implementing visual merchandising concepts and elements as per guidelines laid down by the head office/store/various brands in the store. This person will also execute merchandising themes and plots as per business need

QP Code RAS/Q0402

NSQF Level 4.5

Version 3

Notional Hours 540

Qualification Pack (QP) English Qualification Pack (QP) Hindi QP Code & Model Curriculum

Retail Departmental Manager

Individuals in this position should be able to build/manage a store operations team and also possess a good understanding of customer segments and their product and brand preferences, competition and sales techniques and incentives that effect incremental customer purchases.

QP Code RAS/Q0106

NSQF Level 5

Version 2

Notional Hours 350

Qualification Pack (QP) English Qualification Pack (QP) Hindi QP Code & Model Curriculum

Retail Store Manager

Individuals in this role manage the overall operations of the store and ensure its profitability. Thus, this individual is responsible to control operational expenses and ensure the growth of 'top-line' and 'bottomline' set by the organisation. Individual in this position is responsible for supervising and directing the store staff, taking staffing decisions, ensuring product availability, maintaining visual merchandising standards, ensuring customer satisfaction, optimising the store's financial performance and managing safety and security of the store while adhering to the business and store processes

QP Code RAS/Q0107

NSQF Level 5.5

Version 3

Notional Hours 600

Qualification Pack (QP) English Qualification Pack (QP) Hindi QP Code & Model Curriculum